Episode 102: The Commercial Results of Inclusive People Strategy: Daniel Sharaiha, Chief People & Customer Experience Officer, Bank al Etihad
Describing people experience at the heart of Bank al Etihad’s customer proposition, Daniel connects the results from inclusion and social initiatives that lead to measurable commercial success.
Daniel describes the position of Jordan in respect of women in the workplace and the work taking place to build gender balance. Sharing his approach in how all of us helping one person is the way to change the world, Daniel considers the role of culture and values in achieving change, of continuous learning, scaling impact and partnering with others, and that not only is doing the right thing often free, it’s also right for your business.
Topics in Daniel’s episode:
- Women in the workplace in Jordan
- Helping one person
- Everyday empathy - the role of culture and values
- The commercial results of building inclusion
- Learning, scaling and partnering
- Doing the right thing is often free!
Referenced resources: https://www.bankaletihad.com/en
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